Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

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A breakthrough book that will surprise, delight, and uplift you,your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.

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Dettagli del libro  


Editore: Evolve Publishing, Inc. (17 Maggio 2012)

Format: EPUB

Numero di pagine: 352 pagine

Dimensioni del file: 1.3 MB

Protezione: DRM

Lingua: Inglese


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